Shipping policy
Pyroactive ®Shipping Policy
We offer shipping for all orders placed on Pyroactive. Shipping rates and delivery times vary based on the destination and selected shipping method during checkout.
Orders are processed and shipped within 1-3 business days from the date of purchase, unless otherwise stated due to high demand or special circumstances. Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping rates are calculated at checkout based on the weight of your order and the destination address. We may offer free shipping promotions from time to time, which will be clearly communicated on our website.
International shipping rates and delivery times may vary. Customs duties and taxes may apply upon receipt of international orders and are the responsibility of the recipient.
Pyroactive is not liable for any lost, stolen, or damaged shipments once they have been handed over to the carrier. However, we will assist you in filing a claim with the carrier in the event of a lost or damaged shipment.
It is the responsibility of the customer to ensure that the shipping address provided is accurate and complete. Pyroactive is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Once your order has shipped, you will receive a tracking number via email. You can track the status of your shipment using the carrier's online tracking tools.
If you have any questions about our shipping policy or need assistance with your order, please contact us at:
-Info@pyroactivewear.co.uk